Role Description:

Responsible for the administration of ceded business for specified clients assigned to the jobholder. This includes: processing of client accounts, recording claims notified, performing a full range of credit control procedures, analysis of client data, liaising with other business units on client related issues and effective management of relationships with assigned clients.

Duties:

  • Interpret, validate and record details of all ceded reinsurance transactions on the company business systems, including Statement of Accounts, claims notifications, experience refunds etc.
  • Performing all aspects of company credit control procedures.
  • Performing all aspects of risk accumulation control procedures.
  • Preparing billings and supporting documentation for retrocessionnaires
  • Ensuring claims are settled promptly and in accordance with treaty conditions.
  • Ensuring that client settlements are identified promptly and paired against related technical bookings.
  • Participate in client visits including periodic audits and as well as contributing to the 'due diligence' process for new clients/treaties.
  • Maintain a thorough understanding of assigned client portfolio's analysing client data as required.
  • Create and maintain full and accurate client files both in paper and electronic formats.
  • Update management reports and escalate any potential reporting issues as and when necessary.
  • Develop effective working relationships with colleagues across the organisation to ensure both client and internal customer needs are met.
  • Assist with or take ownership of any ad hoc tasks as necessary.

Experience/Qualifications:

  • A sound knowledge of Reinsurance Administration practices and principle
  • Experience in a range of Reinsurance Administration functions covered by the tasks listed under Job Responsibilities above.
  • Working towards attaining an industry recognised qualification.
  • Relevant experience in the insurance industry generally.
  • Ability to work on own initiative and manage pro-actively a varied and demanding workload.
  • Ability to prioritise and get the job done in a multi-tasked, fast-paced environment.
  • Ability to work calmly and professionally under pressure.
  • Ability to demonstrate a flexible approach.
  • Strong interpersonal skills.
  • Strong communication skills - written, verbal and listening.
  • Good influencing skills and ability to challenge where appropriate.
  • Deliver to a high personal standard.