Work with Asset, Invoice Finance, Mortgages & Support Functions to map and maintain the end to end processing supporting the business & customer experience.
Facilitate workshops to develop and implement Improvements to processes & customer experience
Embed continues improvement across the group and support, manage, develop and embed Nimbus across the group (Process mapping and document storage tool)
Work with business to identify risk & appropriate controls to processes
Support small to medium projects across the group.
Financial services or banking background
Solid track record of process improvement/mapping
Lean Six Sigma, Green or Black Belt (or similar)
Nimbus or similar process mapping tool
Operational back group and Stakeholder Management