Credit Collector
£22,000 - 25,000 + OTE Bonus
North London
THE COMPANY
They are a young and fast growing, dynamic finance company currently recruiting an experienced credit collector for its London based Loans business.
THE ROLE
This is an excellent opportunity for the right candidate to join a FCA regulated finance company and develop a successful and long term career. The offices are accessible by public transport and off street parking available, and located close to local amenities.
The role is for a credit collector with a minimum of one year's experience.
Ability to manage a high volume of calls per day, efficiently and professionally.
The right candidate must have a firm and polite telephone manner, a positive attitude and be happy to work individually and as part of a team.
Must be able to handle debtor/client complaints and queries.
Must have the ability to negotiate payments plans with customers on the phone.
Must be IT literate: word and excel is essential, as well as to maintain and update customer files on the bespoke system CRM system.
THE SUCCESSFUL CANDIDATE
To be considered for this role you should meet the following criteria:
- Previous experience of Credit Collections within a FCA regulated business
- Understanding of subprime lending and loans
- Experience of negotiating repayment plans
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