Duties:
- To provide outstanding customer support and to expediently respond to customer queries using chat software, telephone, email and Salesforce.
- Provide customers expert technical support and answer queries related to our products.
- Establish professional relationships with prospective clients and business partners, as well as maintain productive relationship with existing customers.
- Represent the company at live events (seminars & trade fairs)
- Assist in related projects, such as for marketing campaigns, conducting webinars, translations into target language, writing website content.
Experience:
- MUST be Fluent German
- FX or CFD knowledge.
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