Operations Assistant

1 year contract

£25,000 with 10% retention bonus on completion of the contract

The Client

They are a specialist life insurance group based in London with a strong brand name and a reputation for success. They are very profitable. They have a strong collegiate environment and although very commercial, is a place where employees enjoy working. They also offer excellent career opportunities and are supportive.

The Role

Responsible for providing support to the Operations function. This includes: filing, creation of notified claims, analysis of client data and client accounts, data input, creation of retrocession records, credit control, liaising with other departments in the organisation.

  • Data Management including, maintaining filing including click to scan(both paper and electronic), maintenance of records on client accounting system
  • Performing aspects of accumulation control and indexing procedures.
  • Performing aspects credit control and cash receipts processes.
  • Performing aspects of OFAC checking.
  • Preparing retrocessionnaire renewals, billings and supporting documentation.
  • Ensuring claims are created promptly and in accordance with treaty conditions.
  • Create and maintain full and accurate client files both in paper and electronic formats.
  • Update management reports as and when necessary.
  • Develop effective working relationships with colleagues across the organisation to ensure both client and internal customer needs are met.
  • Assist with or take ownership of any ad hoc tasks as necessary.

Who they are looking for

  • Relevant experience in the insurance industry generally.
  • Ability to work on own initiative and manage pro-actively a varied and demanding workload.
  • Ability to prioritise and get the job done in a multi-tasked, fast-paced environment.
  • Ability to work calmly and professionally under pressure.
  • Ability to demonstrate a flexible approach.
  • Good interpersonal skills.
  • Good communication skills - written, verbal and listening.
  • Good influencing skills and ability to challenge where appropriate.
  • Deliver to a high personal standard.

Key Skills and attributes

  • Demonstrates an appropriate level of technical skills for their role and an appreciation of current issues affecting their profession and the life reinsurance industry.
  • Takes responsibility for quality, completeness and accuracy of work.
  • Shows initiative, flexibility and resourcefulness.
  • Critically evaluates and challenges current work practices.
  • Is able to deal with challenging deadlines and prioritises effectively.
  • Provides accurate and timely updates on status of work and escalates issues appropriately.
  • Participates actively in meetings, has 'meeting presence'.
  • Is a committed team member who shares information, knowledge, and experience openly
  • Communicates in a clear and practical manner both verbally and in writing.
  • Has a good timekeeping and attendance record.