Role Description:

Responsible for providing support to the Operations function. This includes: filing, creation of notified claims, analysis of client data and client accounts, data input, creation of retrocession records, credit control, liaising with other departments in the organization.


  • Data Management, maintaining filing including click to scan (both paper and electronic), maintenance of records on client accounting system.
  • Performing aspects of accumulation control and indexing procedures.
  • Performing aspects credit control and cash receipts processes.
  • Performing aspects of OFAC checking.
  • Preparing retrocessionaire renewals, billings and supporting documentation.
  • Ensuring claims are created promptly and in accordance with treaty conditions.
  • Create and maintain full and accurate client files both in paper and electronic formats.
  • Update management reports as and when necessary.
  • Develop effective working relationships with colleagues across the organisation to ensure both client and internal customer needs are met.
  • Assist with or take ownership of any ad hoc tasks as necessary.


  • Relevant experience in the insurance industry generally.
  • Ability to work on own initiative and manage pro-actively a varied and demanding workload.
  • Ability to prioritise and get the job done in a multi-tasked, fast-paced environment.
  • Ability to work calmly and professionally under pressure.
  • Ability to demonstrate a flexible approach.
  • Good interpersonal skills.
  • Good communication skills - written, verbal and listening.
  • Good influencing skills and ability to challenge where appropriate.
  • Deliver to a high personal standard.
  • Secondary School Education