Contract Type: | Permanent |
Location: | Luxembourg |
Industry: |
Fintech
Accountancy & Audit
Operations
|
Salary: | €25000 - €28000 per annum |
Start Date: | ASAP |
REF: | 72763_1615372194 |
Job Published: | over 1 year ago |
Business Knowledge / Technical Skills:
· Previous experience in customer service advantageous; · Previous experience with international payments advantageous. |
Leadership / Management Skills:
· Credibility in dealing with clients and colleagues across a complex organisations with different cultures and geographies.
|
Systems / Knowledge Skills:
· MS Office; Outlook, Word, Excel, PowerPoint · HR Systems - Cascade · Databases - FXDB (In House) · Client Portals - Pay · Banking Portals - Barclays.net etc.
|
Personal Attributes:
· Good interpersonal, client relationship and communication skills; · Good organisational skills, able to multi-task; · Demonstrates professional acumen, integrity, discretion, credibility, resilience & trustworthiness; · Excellent all-round communication skills; · Able to build positive and respectful relationships across the organisation.
|
Competencies:
Ø Communication Ø Teamwork & Relationship Building Ø Responsibility Ø Commercial Awareness Ø Decision Making Ø Organisational Skills & Time Management Ø Results Orientation Ø Problem Solving, Analytical & Critical Thinking Ø Trustworthiness & Ethics
Integrity; demonstrating honesty and trustworthiness in your everyday actions and interactions by 'doing the right thing.' Collaborative; work together with colleagues, understanding their perspectives and objectives to achieve the best long-term results for the Company. Client focused; a strong contributor to the overall success of the business who ensures that all aspects of their work help the company achieve excellent long term client satisfaction.
|
Qualifications:
· Educated to A-level or able to demonstrate equivalent relevant experience
Professional Qualifications:
· UK Financial Regulations (or a willingness to obtain this) · Current CPD Log - 12 hours per calendar year
|
Languages;
· High standard of oral & written English is mandatory. · Fluency in other European languages (e.g. Spanish, Dutch, French, Luxembourgish etc.) is desirable
|

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