Leading Financial Services company are looking for a Senior IT Infrastructure Support Engineer. You MUST have previous Financial services experience to be considered for this role.
Provide second Line IT support for the London Office
Take ownership of, and ensure efficient resolution of, all incidents and work requests across the Company's IT infrastructure that includes servers, network, and security, ensuring that the user is kept up-to-date and is satisfied with the solution provided;
Manage and maintain the following systems / hardware for the Company's IT infrastructure; Microsoft 365 Environment:
Email - MS Exchange Video Conferencing Security- Microsoft Egnyte DMS/CMS- Sharepoint Network - Cisco / PaloAlto
Hardware- HP / Cisco / Lenovo Laptops / IP Phones
Mobile Devices - iPhone / iPads
Provide support for ongoing and incoming projects
Provide building and management system support and administration;
Manage Vendors for IT supplies and support incl. monitoring of SLA
Ensure all IT documentation and procedures are current and adhered to;
Any other duties required consistent with your role including covering your duties as and when required out of core office hours and at weekends.
Investigate and promote Best Practice working wherever possible, adhering to industry and technical standards.