Operational Resilience and Business Continuity Manager to £100000 + Bonus + Benefits Based: London - Hybrid working modelOverview Are you a seasoned professional with a passion for operational resilience and business continuity? We are seeking an experienced Operational Resilience and Business Continuity Manager to join a dynamic team. This is a permanent role based in London, with the flexibility of hybrid working.
In this role, you will play a pivotal part in ensuring the organisation’s ability to withstand and recover from disruptions while meeting regulatory requirements and safeguarding our stakeholders. If you thrive in a fast-paced, collaborative environment and are ready to make a meaningful impact, we want to hear from you!
Responsibilities As the Operational Resilience and Business Continuity Manager, you will:
Design, implement, and maintain the organisation’s Operational Resilience and Business Continuity frameworks in line with regulatory standards (e.g., FCA/PRA or equivalent).
Lead the Business Continuity Working Group, ensuring effective governance, clear action plans, and risk management.
Coordinate and manage resilience and business continuity testing and DR testing, including scenario-based and live exercises.
Act as the primary coordinator for major incidents and crises, ensuring effective escalation, response, and post-incident reviews.
Oversee physical security measures and collaborate with Facilities Management to mitigate risks related to premises and workplace safety.
Partner with the Information Security team to align cyber resilience strategies with business continuity objectives.
Assess and manage resilience risks associated with third-party suppliers and outsourced services.
Prepare and present resilience and incident management reports to senior leadership and regulatory bodies.
Develop and deliver training programs to foster a culture of resilience across the organisation.
Qualifications To excel in this role, you should bring:
Proven expertise in Operational Resilience, Business Continuity, and Disaster Recovery frameworks, ideally within a regulated environment, preferably the insurance industry.
Strong knowledge of regulatory requirements (e.g., UK Operational Resilience policy, ISO 22301) and experience in compliance and audit processes.
Hands-on experience in incident and crisis management, including escalation, decision-making, and post-incident analysis.
Familiarity with third-party and outsourcing resilience in a regulated setting.
Demonstrated ability to plan and execute resilience and continuity testing, with a focus on actionable improvements.
Solid understanding of cyber resilience and its integration with business continuity frameworks.
Experience in overseeing physical security controls and facilities risk management.
Exceptional communication and stakeholder engagement skills, with the ability to influence and collaborate across all levels of the organisation.
A track record of developing and delivering training programs to build organisational resilience.
Day-to-Day Your typical day may include:
Leading the Business Continuity Working Group, ensuring all critical business functions are aligned with resilience goals.
Collaborating with cross-functional teams to conduct scenario-based resilience tests and implementing improvements.
Monitoring emerging risks, including cyber threats, and ensuring appropriate mitigation strategies are in place.
Coordinating responses to incidents, facilitating crisis management meetings, and conducting post-incident reviews.
Engaging with third-party vendors to assess and enhance their resilience capabilities.
Preparing detailed reports for senior leadership and regulatory bodies.
Conducting training sessions to embed a culture of resilience across the organisation.
If you are ready to take on this exciting challenge and contribute to building a resilient future, we encourage you to apply today!
Please note: SPONSORSHIP WILL NOT BE PROVIDED BY THIS EMPLOYER.
