Main Duties

  • Continuous audit of front, middle and back office systems to provide comfort on the control environment. Managing outsourcing agreements, establishing and measuring performance against SLAs
  • Propose and design system and process enhancements to promote robust controls and operational efficiency
  • Identify and raise operational issues, and develop action plans to resolve them
  • Carry out due diligence and manage relationships with suppliers including clearing houses and settlement agents
  • Document the company's operational control policies and procedures
  • Develop and enhance management reporting around operational controls
  • Work closely with other departments including Risk Management to produce daily and monthly operational key risk indicators

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