Credit Controller
£28,000 - £35,000 + benefits
Central London


They are a leading UK-based international law firm who provide clients with legal services at home and around the world. With more than 1,400 legal professionals across offices in 18 cities worldwide and specialised expertise in countries around the globe, they're positioned to help their clients rise to the challenges they face.


The Credit Controller will work with the London Credit Control team, taking responsibility for the credit control of their own ledger across the firm's practice groups. The position will report into the Credit Control Team Leader.

  • Duties and responsibilities include, but are not limited to:
  • Chasing outstanding debts for Practice Groups by telephone and email;
  • Recording chase history and agreed payment timescales on the system;
  • Proactively resolving and monitoring any queries raised;
  • Liaising with partners and associates on all debts, including conducting face-to-face meetings;
  • Analysing, monitoring and reducing 90+ debt;
  • Checking incoming funds on bank account;
  • Responding to correspondence from clients;
  • Electronic filing;
  • Adhering to and following guidelines set out in the Credit Control Procedures Manual;
  • Undertaking ad hoc projects as directed; and
  • Assisting the Credit Control Team Leader where necessary.

To be considered for this role you should meet the following criteria:

  • Minimum of five GCSE's at grade C or higher, ideally with grade B or higher in Mathematics.
  • Preferably at least 2 years credit control experience (experience of working in a professional services environment is essential).
  • Proficient in the use of debt and/or revenue management systems. Ability to conduct face to face and telephone debt reviews with partners and fee earners.
  • Experience of dealing with international clients is desirable.
  • Strong analytical and negotiation skills to help resolve queries.
  • Significant experience of account reconciliation.
  • Ability to be assertive and confident in collecting debts, whilst at all times maintaining an assured and professional manner.
  • Competent in the use of MS Office, including experience of Microsoft Excel and Word.
  • Excellent written and verbal communication skills with the ability to communicate at all levels.
  • To have a flexible and proactive approach to debt collection.
  • To be driven and motivated about the role and keen to contribute to the team.
  • To be flexible and adapt quickly to a changing environment.
  • To have the ability to work to given timeframes and anticipate likely workflows.
  • To have attention to detail and consistently produce high quality work.