Client Servicing Assistant

£34,000 - £39,000

West End

The Client:

My client is one of the world's leading, independently owned financial institutions that provide both long-term strategic planning and investments, day-to-day advice and administration services. They are currently looking for a "Client Servicing Assistant" to join them to assist them in the provision supporting clients of the business.

The Role:

As the role holder, your primary objective is to support the Head of client services and other members of the team who are responsible for client-servicing related tasks. Your main duties will include the following (but not limited to):

  • Running client reports and providing meeting packs - The role will require an understanding of the various client platforms used to generate all client reports. You'll need a solid understanding of funds such as UCITS Fund and other white label funds. This will be learnt on the job, using Bloomberg and Excel. It's expected the candidate would have a strong understanding of different performance measurements (or quickly learn on the job).
  • Maintaining integrity of data used to service clients - There are a number of internal databases that are used to generate material either to service existing clients (reports) or prospective clients (presentations). Keeping these up to date is a critical function of the role.
  • Operating within a strict regulatory framework - It is critical for the candidate to understand the full regulatory environment under which we operate, and at all times ensure tasks are carried out in a fully compliant manner. This will involve, inter alia, ensuring client files are reviewed and kept up to date and compliance packs are made available for monthly sign off.
  • Responding to ad-hoc queries from colleagues - Given that clients are often clients of the broader business group, the role will require responding to ad-hoc queries that can vary widely, but are predominantly operationally or client-servicing focused.
  • Maintaining VBA-based applications used by the SFEM team - The candidate will be able to automate tasks using macros and/or building and maintaining applications in the language.

The Candidate:

The Ideal candidate will have the following skills, qualities and attributions:

  • Undergraduate degree (preferably Financial/Engineering)
  • Experience within asset management industry and particularly equities would be advantageous
  • Fully competent in Microsoft Office Suite with an excellent level of Excel VBA
  • Proven experience working with numbers as there is no room for errors
  • Trustworthy and diligent with a high level of integrity
  • Good communication skills and willingness to support team members
  • Assertive/able to get one's views across.
  • A keen interest in investment markets and equity investment